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You can return any UK order within 14 days from the date you received your order. For International Orders please return unsuitable items within 21 days of receiving your order. All original packaging should be included in your return, and any labels on the garments should still be attached. If these are not included or the garment has been worn the return will not be accepted and we will not process a refund. 

Please note that returns once received at our warehouse can take up to 3 days to process, once processed your refund should be back in your bank within 3-5 working days. 

We do not offer free returns postage, therefore all customers are liable for their own return postage costs.

All customers must complete and insert the returns slip in the parcel when returning their items.

If you have lost your returns slip please email customercare@jlingz.com and we can provide you with a new one.

 

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